Gun City Policies, and Conditions of Use:

Reasons to buy off Gun City:
* NZs Largest Firearms retailer
* Verified family business you can trust
* We use the items we sell to enhance our own equipment & experiences
* Our feedback lets you know we are passionate about giving good service
* Communication is very important to us, someone will answer your e-mail within hours.
* Full contact on during office hours.
* Years of online sales, real support when you need it most.
* We value your custom and hope you will come back to us soon.

Orders are shipped Monday to Friday, Weekend and Public Holiday orders will be processed on the next business
day (no overnight deliveries for Sat-Sun orders). Our couriers dont have an overnight service for rural and ammunition deliveries.
Please see
here for further information on shipping.

Layby Policy
20% Deposit required to initiate layby.
Instalments will be made weekly/fortnightly (minimum of 10% per week for the duration of the layby).
Payment must be complete within 2 months.
The layby merchandise will remain our property until the purchase price is paid in full.
We will deliver the layby merchandise to you in accordance with our usual delivery policies once the purchase price has been paid in full.
On cancellation by either party, we will contact you to credit your account for the amount of any payments you have made, less an admin fee of the 20% deposit (being an estimate of our selling and storage costs in respect of the layby merchandise).
In these Terms, "we", "our" and "us" means Gun City Limited and "you" means our customer.
A request to layby is considered an agreement to the Terms and Conditions above.

If you have any enquiries about our layby service, please email us at [email protected] and quote your lay by number.
Minimum amount able to be layby $200.

Warranty (For our Warranty Policies, CLICK HERE)
a) Gun City Ltd reserves the right to withhold or refuse warranty service whilst the purchaser's credit account is in arrears.
b) All products purchased from Gun City Ltd are covered by the manufacturer's warranty. Please check the warranty reference from manufacturers.
c) Gun City Ltd will provide warranty service only in respect to products that were supplied by Gun City Ltd.
d) No warranty is expressed or implied as to the quality or fitness of the products for any particular purpose or otherwise.
e) Gun City Ltd will not be liable for any loss, damage or injury to the purchaser or to any other person or to the property of the purchaser or any other person arising out of the use or possession of the Products.
f) Note, that in all circumstances the Manufacturers warranty is void if:
There is evidence of improper configuration.
There is evidence of water damage.
There is evidence of physical abuse, any item damaged in transit should be reported as soon as received. Please read Product Returns section below for further instructions.
There is evidence of misuse including accidental or intentional abuse.
There is evidence of previous repair by another repair centre other than Gun City approved repairers.
There is no record of purchase from Gun City. We will do our best to look for your sales information, but ultimately it is your responsibility to retain your sales receipt.

Pricing and Stock
All prices listed are inclusive of Goods and Services Tax unless otherwise stated. Our pricing structure is different to our in store pricing structure. Prices are primarily listed in New Zealand dollars. Prices may change without notice. Gun City endeavours to carry sufficient stock at all times, although stock and pricing is subject to availability - if we do not have an item you have ordered in stock - we will advise you of this and you can choose from:

1.) An alternative product.
2.) We will advise a delivery date, if acceptable we will process your order when the item is available.
3.) Not process your order, and refund any monies paid.


Confirming Prices
Items in your Shopping Cart will reflect the most recent price displayed on the item's product detail page. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your cart and the time you purchase it. Many discounts are limited time offers. The discount we offer for any item is dependent upon its availability.

We cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items on any of our sites may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.


Electronic Communication
When you interact with any of our websites or send us e-mails, you are communicating with us electronically. You agree to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, conditions, advertisements, disclosures and other communications that we send to you electronically satisfy any legal requirement that such communications be in writing. You agree to non-disclosure of any communication we have directed to you without written permission from us.


Product Returns
a) Gun City will endeavour to ensure goods and services meet all the guarantees under the Consumer Guarantees Act. As such, we will always endeavour to ensure products are:

• Of an acceptable quality; 
• Fit for their particular purpose, and 
• Match the description or demonstration model.

b) No product will be accepted for return without obtaining prior written authorization from Gun City Ltd. Freight, handling and insurance charges will be at the cost of the Purchaser.

c) Gun City Ltd may, but is not obliged to, accept the return of any product that was ordered and correctly supplied.

d) If product was delivered incorrectly or with defects or damage from courier/transport, the purchaser must inform Gun City Ltd in writing within three days of receipt of the product. The notification must quote the relevant invoice number and must include all the necessary details of the incorrect delivery, defect or damage. If purchaser fails to notify Gun City Ltd, the purchaser shall be deemed to have received the product in good order and condition and that the same had been delivered in accordance with the purchaser's order. Gun City Ltd will meet its obligations under the Consumer Guarantees Act for products that are found defective or damaged outside of the 3 days.

e) Without express permission from Gun City any product that has been authorized for return must be returned in a pristine state. If a product is not returned in the expected state, Gun City Ltd will meet its obligations under the Consumer Guarantees act.

f) In the event Gun City Ltd has agreed to:

• Refund for goods, the goods must first be returned to Gun City Ltd in pristine state.  Pristine state is described as all original packaging, with all original parts, nothing damaged or dirty. Products not returned in pristine state may incur charges to replace the missing or damaged parts, or non refund of part or the entire purchase price.

• Repair or replace, the repaired or replaced goods may only match what was provided to Gun City. Ie if an item is returned missing box, manual, or associated accessories, then the repaired/replaced item may return in an equal condition. 

g) Please note that our staff will test all returned products to determine the nature of the defect or if the item is defective at all. If an item is returned as defective, and after testing it is deemed to have been in good working order, the item will be returned to the customer as it was received.  A fee of $30 may be charged for testing fees, handling, and return shipping, handling and insurance. This fee then needs to be paid before your non-faulty goods will be returned. Please test the defective item(s) prior to sending the item back for warranty service. This will save you time and money.


Use of Materials on this Web Site
Gun City Ltd maintains this Web Site for information, education, and an online ordering service. Please feel free to browse the Web Site. Without Gun City Ltd prior written permission, you may not reproduce, distribute, modify, display, prepare derivative works based on, repost or otherwise use the content of this Web Site. Except as expressly provided above, nothing contained herein shall be construed as conferring any licence or right under any copyright or other intellectual property right. If you are an owner of intellectual property who believes their intellectual property has been improperly posted or distributed via this Web Site, please notify Gun City Ltd immediately at the following address: Gun City Ltd,  484 Cranford St, Christchurch 8051, New Zealand.


The material in this Web Site could include technical inaccuracies or other errors. Your use and browsing of the Web Site is at your risk. Neither Gun City Ltd nor any other party involved in creating, producing, or delivering the Web Site shall be liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Web Site. Gun City Ltd does not warrant that the functional aspects of the Web Site will be uninterrupted or error free or that this Web Site or the server that makes it available are free of viruses or other harmful components. Gun City Ltd reserves the right to make changes to this Web Site at any time without notice.
The contents of this website are presented on the basis that errors and omissions are excepted and that Gun City reserves the right to change any price or product specification that may result from any occurrence.
The price advertised might not be the same price charged to Credit Cards not from New Zealand due to exchange rate fluctuations. This means that because we are based in New Zealand we have to process your purchase at the New Zealand dollar exchange rate on the day it is processed.

Export Restrictions

Some products purchased may not be able to be exported from New Zealand to your country,  please contact us by clicking here if you are unsure if the item you are purchasing can be exported to your country.

Risk Of Loss
All items purchased from any website owned or operated by Gun City Limited are made agreeable to a shipment contract. This means that the risk of loss and title for items purchased pass to you upon our delivery to the carrier.


Gun City Ltd has not reviewed all of the sites linked to this Web Site and is not responsible for the contents of any off-site pages or any other sites linked to this Web Site. The inclusion of any link to such sites does not imply endorsement by Gun City Ltd of the sites. Your linking to any other off-site pages or other sites is at your own risk.


General Provisions
Gun City Ltd may revise these terms from time to time by updating or revising this posting, with the revised terms taking effect as of the date of its posting. This Web Site may describe products that are not available worldwide.

You should assume that everything you see or read on the Web Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Web Site without the written permission of Gun City Ltd. Gun City Ltd neither warrants nor represents that your use of materials displayed on the Web Site will not infringe rights of third parties not owned by or affiliated with Gun City Ltd. Images, photographs, or illustrations displayed on the Web Site are either the property of, or used with permission by Gun City Ltd. The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Web Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.


The trademarks, logos, and service marks (collectively the "Trademarks") displayed on this Web Site are registered and unregistered trademarks of Gun City Ltd, its affiliates and others. Nothing contained on the Web Site should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any Trademark displayed on this Web Site without the written permission of Gun City Ltd or such third party that may own the Trademark displayed on the Web Site. Your misuse of the Trademarks displayed on the Web Site, or any other content on the Web Site, except as provided herein, is strictly prohibited.


Applicable Law
By visiting any website owned or operated by Gun City Limited, you agree that the laws of New Zealand, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Gun City Limited or its affiliates. New Zealand law governs and New Zealand courts have exclusive jurisdiction.


Gun City Privacy Policy
Gun Citys customer privacy policy sets out how we collect, use, protect and share your personal information. It incorporates the requirements set out in the Privacy Act 1993. The Privacy Act is supervised by the  New Zealand Privacy Commissioner.

The privacy of your personal information is important to us, so we will not provide your information to any third parties except:
" to comply with any legislative obligations.
" where third parties provide you with services on our behalf or assist with delivery of our products and services.
" to anyone authorised by you to receive it.

Your rights
Under the Privacy Act 1993 you have the right to access the personal information that we hold about you, and to request that we correct it. If you have any questions about the personal information we hold about you, you can contact us.

Collection and use of personal information on this website
We only collect personal information on this website when you volunteer your details.  We will tell you why we are asking for your information when we ask.

This website does not use cookies to store personal data and nor does this website link non-personal information stored in cookies with personal data about specific individuals.
This site and subsidiary websites may generate persistent session cookies for the purpose of monitoring site usage. The cookies do not collect personal information. You can disable them or clear them out of the web browser you are using to view this website and subsidiary websites without affecting your ability to use the sites.

Storage and security of personal information
When any online services are provided which involve visitors sending personal financial information to this website and subsidiary websites, a secure transmission method will be used.
All Gun City employees and data processors who have access to, and are associated with the processing of, personal data are obliged to respect the confidentiality of our visitors' personal data.